A few months ago I posted this on the blog about the gas tanks on the X50.
I get calls on a weekly basis from consumers and riders that just purchased an X50 or M50 from dealers where they have them sitting on dealer floors. I'm posting this so you understand how the process works. We are not Benelli. We are not in the traditional motorvehicle chain of commerce. So if a third party has parts you need someone has to pay for them.
If you just purchased a new defective X50 ( for example I know a dealer on Miami Beach that has like 20 of them in his showroom) The dealer that sells it to you in most states has to give you warranty even if the distributor is out of business, the distributor is gone you have to hit the factory, and if the factory doesn't respond then if you go third party like MRP then you have to pay for it. Sadly, we can't give warranty on these parts so you have to call the distributor that sold it to you.
We have select engine, Benelli parts etc... its not an easy task but we have gas tanks and new replacement gas tanks in stock. You need to have a dealer or a website order them and sell them to you. Since we posted this Andretti has gone out of business and Mario Andretti is suing the crap out of them.
Call Mario Andretti if you like, he'll send you back to us for parts. If he agrees to pay for them we will send them to you no problem. Issue here is someone has to pay for them since were not responsible for the warranties. So anyone selling or importing new Benelli units has to cover the warranty, go up the chain of commerce and any distributor still selling them to dealers should cover the costs to you.
Were here to help, we want you to enjoy your Benelli, but if you call us we can only pass you on to a dealership. We can only give you a part number you will have to buy this on your own, we do not handle warranties. The manuals are on our site to help you as well and the best case is you take a picture of the part and have a dealer find it for you.
Thank You,
ORIGINAL POSTING.
In the recent months, several dealers and consumers have contacted MRP regarding a leaky gas tank on the 2008-2009 Benelli Andretti Pepe models in the USA, also known as the X50 BENELLI X50 OR QUATTRO NOVE. We have received enough questions and phone calls regarding this matter, that we felt it necessary to make this post, as there may be some dealers and consumers unaware that their gas tank is leaking. Therefore, in the interest of safety, we feel it is important for consumers and dealers alike to inspect the X50 models and make sure their tank is not leaking. To our knowledge, this is not an official warranty issue, nor has there been a recall issued by the distributors and/or the manufacturer. However, as a result of requests for help from some dealers and consumers, MRP has for sale replacement gas tanks.
Dealers experiencing this issue should report it directly to their distributor.
Additionally, MRP would like to be clear that MRP is in NO WAY affiliated with the manufacturer and/or distributors, Powersports Factory http://www.powersportsfactory.com/ Therefore, MRP cannot answer any questions or issues that an affected consumers who own a Benelli X50 and/or dealer who sold a Benelli X50 may have with regards to warranty and/or policies of the manufacturer and/or distributors regarding this situation.
MRP is here to help provide dealers with a solution through the purchase of a replacement tank. Also, to MRP's knowledge, it does not appear every X50 may have a leaky tank, otherwise, we believe there would be more complaints posted on-line. Again, MRP cannot and does not provide any warranty coverage in this matter. In this case, only the manufacturer and the distributor can answer your warranty questions. MRP does not have any knowledge of the manufactuer's policies and/or warranties. Our company does NOT handle the warranties nor are we the factory representative and/or agent in this matter. Dealers should check to see if the importer or distributor that sold them the bike has an agent for their product liability insurance that is handling the matter. The industry standard for this are companies that sell gas tank leak kits and replacements. Most importers and insurance companies either replace the tank with a factory tank or hire a third party such as DPS Technical Inc.
DPS Technical Inc. - Chemhelp
1160 Dewey Way, Suite D
Upland, CA 91786
(909) 981-5228 T
(909) 982-3747 F
www.chemhelp.com
DPS has handled these preventive recalls and matters for companies such as Piaggio, Ducati, and are the industry standard. They comply and help report to NHTSA.
Each state warranty and compliance regulations are different for dealers. For national policies please check:
CPSC
http://www.cpsc.gov/
NHTSA
http://www.nhtsa.gov/
As one of the largest a parts distributor in the USA, MRP is simply working to help fulfill a request for help from dealers/consumers who have expressed the need and desire repair their Benelli X50 MRP is here to help provide dealers with a solution through the purchase of a replacement tank, and it should be noted that MRP has a limited supply of replacement tanks at this time. If this matter is found to be a warranty issue by the manufacturer and/or distributor at a later time, consumers/dealers who purchase the replacement tank would have to contact the manufacturer and/or distributor to request reimbursement for the cost of the repair.
Also, MRP has heard from some consumers that a few dealers/mechanics have made some questionable "quick-fix" low cost repairs, such as attempting to have the tanks patched by welding or putting "glue" on the tanks to seal the leak. MRP has received calls from consumers telling us that the "glue" and welding repairs are not holding. MRP does not suggest nor condone this type of "quick-fix," low cost repair, as not only will metal tank very likely leak again, only resulting in repeated charges to the consumer trying to re-fix the leak, it could it expose the dealer to liability if the repair is found to be faulty, putting the consumer at risk, and/or resulting injury.
MRP has directed the dealer/consumers that continuously call our sales staff with questions to the respective dealers that sold the Benelli X50 and/or to the manufacturer/distributors to discuss their warranty questions and issues. However, MRP in an independent parts company that sells replacement parts to Dealers. We are here to serve the needs of our parts dealer network and one of our main goals is to assist in getting the parts that our dealers need and want to their customers.
Power Sports Factory
300 Walnut Street
Philadelphia, PA 19106
267-546-9073
I get calls on a weekly basis from consumers and riders that just purchased an X50 or M50 from dealers where they have them sitting on dealer floors. I'm posting this so you understand how the process works. We are not Benelli. We are not in the traditional motorvehicle chain of commerce. So if a third party has parts you need someone has to pay for them.
If you just purchased a new defective X50 ( for example I know a dealer on Miami Beach that has like 20 of them in his showroom) The dealer that sells it to you in most states has to give you warranty even if the distributor is out of business, the distributor is gone you have to hit the factory, and if the factory doesn't respond then if you go third party like MRP then you have to pay for it. Sadly, we can't give warranty on these parts so you have to call the distributor that sold it to you.
We have select engine, Benelli parts etc... its not an easy task but we have gas tanks and new replacement gas tanks in stock. You need to have a dealer or a website order them and sell them to you. Since we posted this Andretti has gone out of business and Mario Andretti is suing the crap out of them.
Call Mario Andretti if you like, he'll send you back to us for parts. If he agrees to pay for them we will send them to you no problem. Issue here is someone has to pay for them since were not responsible for the warranties. So anyone selling or importing new Benelli units has to cover the warranty, go up the chain of commerce and any distributor still selling them to dealers should cover the costs to you.
Were here to help, we want you to enjoy your Benelli, but if you call us we can only pass you on to a dealership. We can only give you a part number you will have to buy this on your own, we do not handle warranties. The manuals are on our site to help you as well and the best case is you take a picture of the part and have a dealer find it for you.
Thank You,
ORIGINAL POSTING.
In the recent months, several dealers and consumers have contacted MRP regarding a leaky gas tank on the 2008-2009 Benelli Andretti Pepe models in the USA, also known as the X50 BENELLI X50 OR QUATTRO NOVE. We have received enough questions and phone calls regarding this matter, that we felt it necessary to make this post, as there may be some dealers and consumers unaware that their gas tank is leaking. Therefore, in the interest of safety, we feel it is important for consumers and dealers alike to inspect the X50 models and make sure their tank is not leaking. To our knowledge, this is not an official warranty issue, nor has there been a recall issued by the distributors and/or the manufacturer. However, as a result of requests for help from some dealers and consumers, MRP has for sale replacement gas tanks.
Dealers experiencing this issue should report it directly to their distributor.
Additionally, MRP would like to be clear that MRP is in NO WAY affiliated with the manufacturer and/or distributors, Powersports Factory http://www.powersportsfactory.com/ Therefore, MRP cannot answer any questions or issues that an affected consumers who own a Benelli X50 and/or dealer who sold a Benelli X50 may have with regards to warranty and/or policies of the manufacturer and/or distributors regarding this situation.
MRP is here to help provide dealers with a solution through the purchase of a replacement tank. Also, to MRP's knowledge, it does not appear every X50 may have a leaky tank, otherwise, we believe there would be more complaints posted on-line. Again, MRP cannot and does not provide any warranty coverage in this matter. In this case, only the manufacturer and the distributor can answer your warranty questions. MRP does not have any knowledge of the manufactuer's policies and/or warranties. Our company does NOT handle the warranties nor are we the factory representative and/or agent in this matter. Dealers should check to see if the importer or distributor that sold them the bike has an agent for their product liability insurance that is handling the matter. The industry standard for this are companies that sell gas tank leak kits and replacements. Most importers and insurance companies either replace the tank with a factory tank or hire a third party such as DPS Technical Inc.
DPS Technical Inc. - Chemhelp
1160 Dewey Way, Suite D
Upland, CA 91786
(909) 981-5228 T
(909) 982-3747 F
www.chemhelp.com
DPS has handled these preventive recalls and matters for companies such as Piaggio, Ducati, and are the industry standard. They comply and help report to NHTSA.
Each state warranty and compliance regulations are different for dealers. For national policies please check:
CPSC
http://www.cpsc.gov/
NHTSA
http://www.nhtsa.gov/
As one of the largest a parts distributor in the USA, MRP is simply working to help fulfill a request for help from dealers/consumers who have expressed the need and desire repair their Benelli X50 MRP is here to help provide dealers with a solution through the purchase of a replacement tank, and it should be noted that MRP has a limited supply of replacement tanks at this time. If this matter is found to be a warranty issue by the manufacturer and/or distributor at a later time, consumers/dealers who purchase the replacement tank would have to contact the manufacturer and/or distributor to request reimbursement for the cost of the repair.
Also, MRP has heard from some consumers that a few dealers/mechanics have made some questionable "quick-fix" low cost repairs, such as attempting to have the tanks patched by welding or putting "glue" on the tanks to seal the leak. MRP has received calls from consumers telling us that the "glue" and welding repairs are not holding. MRP does not suggest nor condone this type of "quick-fix," low cost repair, as not only will metal tank very likely leak again, only resulting in repeated charges to the consumer trying to re-fix the leak, it could it expose the dealer to liability if the repair is found to be faulty, putting the consumer at risk, and/or resulting injury.
MRP has directed the dealer/consumers that continuously call our sales staff with questions to the respective dealers that sold the Benelli X50 and/or to the manufacturer/distributors to discuss their warranty questions and issues. However, MRP in an independent parts company that sells replacement parts to Dealers. We are here to serve the needs of our parts dealer network and one of our main goals is to assist in getting the parts that our dealers need and want to their customers.
Power Sports Factory
300 Walnut Street
Philadelphia, PA 19106
267-546-9073
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